Managed IT • Cyber Security • Cloud

IT that works. Security you can trust.

MienIT looks after the technology and security of UK businesses, so your team can get on with their work without worrying about what is behind it.

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Secure

Cyber Security

Layered protection for your people, devices and data, with threats monitored and dealt with before they become incidents.

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Support

Managed IT Support

A friendly UK helpdesk and proactive monitoring that keep your team working and your systems up to date.

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Scale

Cloud & Consulting

Practical advice and hands-on delivery for Microsoft 365, cloud migration and the IT projects that move you forward.

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Our services

Everything your business needs from IT, under one roof

Pick the services you need today and add more as you grow.

IT Helpdesk

Remote and on-site support for your staff, with clear response times and no jargon.

Device & Network Monitoring

Round-the-clock monitoring and patching of laptops, servers and network equipment.

Endpoint Protection

Managed detection and response on every device, backed by regular vulnerability checks.

Email Security

Phishing and spam filtering, plus awareness training so your team can spot a fake.

Backup & Disaster Recovery

Automated, tested backups of your files and Microsoft 365 data, ready to restore.

Microsoft 365 & Cloud

Setup, migration, licensing and day-to-day management of your cloud tools.

Network & Wi-Fi

Design, installation and management of secure, reliable office networks.

Cyber Essentials Readiness

Guidance and remediation to prepare your business for Cyber Essentials certification.

Why MienIT

A partner, not just a helpdesk number

We get to know how your business works, then keep your IT secure, reliable and ready for what you want to do next.

  • One fixed monthly fee, with no surprise invoices
  • A named contact who knows your business
  • Security built into every service, not sold as an extra
  • Plain-English advice and regular reviews
15 min
Average response time
24/7
System monitoring
99.9%
Uptime target
100%
UK-based support

How we work

A clear path from first call to ongoing support

  1. 1

    Assess

    We review your current IT and security, and show you where the risks and quick wins are.

  2. 2

    Secure

    We close the gaps: devices, accounts, email and backups are brought up to a safe baseline.

  3. 3

    Manage

    We take on day-to-day support and monitoring, so problems are fixed quickly or prevented.

  4. 4

    Improve

    Regular reviews keep your IT aligned with your plans, your budget and new threats.

FAQ

Questions we are often asked

What does a managed IT service include?

Helpdesk support for your staff, monitoring and patching of your devices, security tools, backup, and regular reviews, all for a fixed monthly fee.

What size of business do you work with?

We work mainly with small and medium-sized organisations across the UK, from a handful of staff to a few hundred.

Can you work alongside our in-house IT person?

Yes. Many clients use us to back up an internal IT lead with extra capacity, security expertise and out-of-hours cover.

How quickly do you respond to issues?

Urgent issues are picked up straight away, and every ticket has a response target agreed in your service level agreement.

Are we tied into a long contract?

No. We start with a short initial term so you can judge the service, then continue on terms that suit you.

How do we get started?

Book a free consultation. We will review your current setup and send you a clear proposal with fixed pricing.

Get in touch

Book your free IT and security consultation

Tell us a little about your business and we will come back to you within one working day.